Answers to Common Questions

All orders are processed within 0–2 business days (Monday–Friday, excluding holidays). Once shipped, delivery typically takes 3–7 business days within the continental United States.

Standard shipping is $9.95. Orders over $120 ship free within the continental US. Expedited shipping options are available at checkout.

We currently ship within the United States only. We’re working on expanding to international markets — join our email list to be notified.

Yes. A tracking number is emailed once your order ships. If you haven’t received it within 3 business days of ordering, email us at support@purveyorblocks.store.

Our wooden blocks are crafted from sustainably sourced North American hardwoods including maple, birch, walnut, cedar, cherry, and oak. Each block is sanded to a smooth satin finish with rounded edges. We use non-toxic, child-safe finishes.

Absolutely. Our foam blocks are made from high-density EVA foam that is BPA-free, phthalate-free, and produces zero off-gassing. They meet or exceed CPSIA and ASTM F963 safety standards. The foam is lightweight, soft on impact, and easy to clean with mild soap and water.

We have sets designed for every age: our Toddler line (ages 1–3) features extra-large, chunky blocks with soft corners. Classic and Educational sets suit ages 3–8. Architecture, Magnetic, and Interlocking sets challenge ages 6 and up — and adults enjoy them too.

Wipe with a damp cloth and mild soap. Do not submerge in water or place in a dishwasher. Allow to air dry. The natural wood finish is designed to develop a gentle patina over time.

We accept returns within 30 days of delivery. Items must be unused, in original packaging, and in resalable condition. Refunds are processed to the original payment method within 5–7 business days. See our full Returns & Cancellations policy.

We accept Visa, Mastercard, American Express, and Discover. All transactions are processed securely with encryption and fraud protection. See our Payment & Security page for details.

Yes. We use industry-standard SSL/TLS encryption for all transactions. Card data is processed by our PCI-DSS compliant payment processor — we never store your full card number on our servers.